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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Carry out system backup
   • Create and review organisational backup schedule
   • Determine storage media and hardware for backups
   • Ensure backups are carried out according to the schedule
   • Label and store backups according to organisational standards
   • Maintain records of backups
2. Restore system backup
   • Determine and test restoration procedures according to organisational standards
   • Restore data under instruction from an appropriate person
   • Restore data according to organisational standards
   • Document and report on backup results
3. Maintain virus protection
   • Maintain and update virus protection software according to operating system in use
   • Carry out virus scanning and report detected viruses to appropriate person
   • Remove viruses and update scanning software
4. Follow copyright procedures and record software licences where appropriate
   • Identify copyright procedures for licensed software used by the organisation
   • Maintain records of licence number and location
   • Monitor operation and use of licensed software where applicable
   • Check personal computers and networks to ensure software compliance
   • Report licensing anomalies related to software to an appropriate person

Performance Evidence

Evidence of the ability to:

protect and secure stand-alone or networked client server environments and operating systems according to system maintenance procedures

complete file backup according to organisational standards

recover, delete and archive according to backup and recovery procedure

check computers and networks for compliance with licensing requirements.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

identify organisational standards regarding:

backup and recovery procedures and operations

labelling and storage of backups

describe current industry accepted hardware and software products

describe current viruses and protection methods

identify common diagnostic tools

identify inventory procedures

identify maintenance procedures

describe storage and retrieval guidelines

explain system performance

identify software copyright and General Public Licence (GPL) or copyright responsibilities.

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